The Town of Evans Police Department is a Public Service Answering Point (PSAP) for the Towns of Evans, Brant, Collins, North Collins and Villages of Angola, Farnham, North Collins and the Seneca Nation of Indians. Evan’s Police Dispatch Center is a full-service center, operating 24×7, 365 days a year.
The department has a walk-up window where Public Safety Dispatchers (PSDs) can assist citizens in need. The PSDs handle all police, fire and emergency complaints. In any given year our center handles some 34,000 calls for service. PSD’s duties also include completing police reports, updating arrest warrants, stolen property, stolen motor vehicles, monitoring security cameras and other police and fire-related duties.
In 2010, the Evans Police Department partnered with the fire departments of Evans Fire Control to secure a grant, part of which was used to upgrade the Emergency Dispatch Center. With Lake Erie Beach Fire Department as the lead agency, a $500,000 grant was applied for, part of which was used to upgrade the 911 Emergency Dispatch Center.
The Evans Police Department now has a state-of-the-art emergency dispatch center with the Next Generation 911 system installed. With the update to Next Gen 911, PSDs are able to pinpoint 911 calls with a state-of-the-art mapping system. This reduces the time it takes police and first responders to get on scene of the emergency. They are a mouse click away from contacting other emergency agencies within Erie County if assistance is needed.
Effective January 1, 2015, the Town of Evans became the primary dispatch center for fire and emergency medical service for the Towns of Collins, North Collins, Village of North Collins and the Seneca Nation of Indians. Combined, Evans is dispatching 14 fire departments, six ambulance services and three police departments.